For general questions about Anniversaries R Us, email us at info@anniversariesrus.com or see our Contact Us page for additional contact information.
Is there a minimum amount I need to spend when shopping at Anniversariesrus.com?
No, there is no required minimum spending amount at anniversariesrus.com. Whether you order one item or ten, we will deliver your order directly to your doorstep via DHL door-to-door international delivery.
How can I join Tribal Monsoon’s mailing list?
We always welcome new enthusiasts to the Anniversaries R US™ community. You can join our mailing list and stay informed about new additions to our anniversary gift collection, and our current activities. Join our mailing list from the Contact US page by entering your email address into the Mailing List input box. Welcome to anniversariesrus.com!
Why does the product I received in the mail look different than the one I saw online?
It is important to note that each hand-crafted item is truly unique. Each of our products embodies an individuality and uniqueness that cannot be found in any other item. The product that is shipped to you may vary slightly in color and pattern than the one you see on our website. This variation in color and pattern is characteristic of hand-made items and adds to their natural beauty.
Does Anniversaries R Us™ ship products internationally?
Yes, we ship products worldwide through DHL international door-to-door delivery(or other services depending on location). Whether you are in the US or in China, we will deliver your order directly to your doorstep. To learn more about DHL’s worldwide courier service, go to www.dhl.com.
How long will it take for a product to reach me?
The total time you have to wait for any order is Lead Time + Transit Time. Lead time is the time it takes Anniversaries R US™ to process your order at our warehouse. Transit time is the time it takes our courier service (DHL, Fedex, or UPS) to deliver your order to you. For most orders, lead time is 5-7 business days and delivery time is an additional 4-5 business days. Once you have placed your order online, you should allow a total of 10 days for your order to reach you. For urgent orders, please email customerservice@anniversariesrus.com and our Customer Service team will try to expedite the delivery of your order.
